GUIDELINES
You can get a good Freight Forwarder from the contact list at our
website, under corporate
contacts. Alternately you can request for
contacts from Giff secretariat Tel (0233) 22 205810 or e-mail
giff@ghana.com
Although it is not part of the freight forwarding services, some of our
members will put you in touch with a financier when you contract them to
do your job.
The law as it stands now does not compel you to use a custom broker,
but the use ensures you have access to electronic clearing (GCNET)
You should always insist on getting an itemized receipt bearing the
name of the company. Check that there are official receipts from the
government agencies where taxes and duties were paid. The Institute also
issues regular Tariff guidelines for its members. Every corporate office
carries a copy. The tariff covers most of the common items. Request to
check for the correct charge if in doubt. If you are not
satisfied you should contact the GIFF Secretariat.
First bring your grievance to the attention of the agent.
Report
to Giff if not satisfied with his solution
Our office is ready to listen to you at anytime
when we are open.
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